Legal
Terms of service
An outline of what the final terms need to cover, for whoever writes them. Every [BRACKETED] item is to be filled in or confirmed.
The parties
[COMPANY LEGAL NAME AND ADDRESS; WHO THE CUSTOMER IS: THE ORGANISATION THAT OWNS THE WORKSPACE]
The service
[WHAT PURRCRM PROVIDES; HOW FEATURES MAY CHANGE; ANY AVAILABILITY COMMITMENT]
Accounts
[WHO MAY SIGN UP; KEEPING PASSWORDS AND SECRETS SAFE; THE WORKSPACE OWNER'S RESPONSIBILITY FOR ITS MEMBERS]
Your data and your users' data
[OWNERSHIP OF CUSTOMER DATA; THE DATA PROCESSING AGREEMENT; EXPORT AND DELETION ON REQUEST AND AT THE END]
Acceptable use
[NO SPAM; CONSENT FOR MARKETING MESSAGES; NO UNLAWFUL CONTENT; LIMITS AND FAIR USE]
Fees and payment
[PLANS AND PRICES; BILLING CYCLE; TAXES; REFUNDS; CHANGES TO PRICES]
Ending the service
[HOW EITHER SIDE ENDS IT; WHAT HAPPENS TO THE DATA; SUSPENSION FOR BREACH]
Liability
[WARRANTIES, LIMITATION OF LIABILITY AND INDEMNITIES, AS ADVISED]
Law and changes
[GOVERNING LAW AND COURTS; HOW CHANGES TO THESE TERMS ARE ANNOUNCED] Last updated: [DATE].